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THE SERVICE TO THE CLIENT
We are a small company and we do not depend on a high
volume of sales. Each order that we receive is important for us so it is our
relationship with each client. In our company, products and services go by the
hand. You will always receive them together. Guaranteed.
For EMISON the client's satisfaction is not simply a
goal: It is a philosophy and a pride. We will replace any product or component
that fails in carrying out their function due to a failure in the material or equipment,
and we will pay all the packing costs and transport.
If you are not totally satisfied with anyone of our
products, it can be returned in a term of 30 days for their change or the total
refund of the paid money.
All our mass products are two years guaranteed. The
products manufactured under request will have the guarantee agreed in the
purchase contract.
The material is sent by the transport that we consider
more appropriate. The merchandise always travels under the cost and buyer's
risk and with packing to their cost.
Any anomaly in the reception should be denounced to
the carrier on the 24 following hours.
All order should be made written accompanied by the
30% of its amount, and the delivery term, that only has informative character,
will start counting from the reception of this quantity.
On the net price of sale they will be charged the
corresponding taxes. The payment will be carried out with cash, when the
merchandise will be delivered.
Postponements in the payment will be charged with the
financing expenses of 1 % monthly.
The special works and repairs of any amount, as well
as the invoices of inferior amount of 500 €, will always get paid by cash
without any discount.
According with what is settled down in the Organic Law
15/1999, of December 13, of Protection of Personal Character Data (LOPD), the
buyer is informed about the incorporation of their data of personal character
to the automated file of clients whose responsible is EMISON, and which purpose
is to manage the application and to remit them information that can be of
interest. The file has been registered in the Spanish Agency of Protection of
Data.
The buyer is informed about the possibility of
exercising the access rights, rectification, cancellation and opposition to the
treatment of their personal data, in the terms settled down in the effective
legislation, going to EMISON, c / Art 71 08041 of Barcelona.,
The buyer accepts the communication of the data picked
up in this operation to the different Companies that form the group
EMISON.
The buyer accepts expressly that his name is used as
reference for future clients.