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THE SERVICE TO THE CLIENT

We are a small company and we do not depend on a high volume of sales. Each order that we receive is important for us so it is our relationship with each client. In our company, products and services go by the hand. You will always receive them together. Guaranteed. 

For EMISON the client's satisfaction is not simply a goal: It is a philosophy and a pride. We will replace any product or component that fails in carrying out their function due to a failure in the material or equipment, and we will pay all the packing costs and transport. 

If you are not totally satisfied with anyone of our products, it can be returned in a term of 30 days for their change or the total refund of the paid money. 

SALE CONDITIONS

All our mass products are two years guaranteed. The products manufactured under request will have the guarantee agreed in the purchase contract. 

The material is sent by the transport that we consider more appropriate. The merchandise always travels under the cost and buyer's risk and with packing to their cost. 

Any anomaly in the reception should be denounced to the carrier on the 24 following hours. 

All order should be made written accompanied by the 30% of its amount, and the delivery term, that only has informative character, will start counting from the reception of this quantity. 

On the net price of sale they will be charged the corresponding taxes. The payment will be carried out with cash, when the merchandise will be delivered. 

Postponements in the payment will be charged with the financing expenses of 1 % monthly. 

The special works and repairs of any amount, as well as the invoices of inferior amount of 500 €, will always get paid by cash without any discount. 

According with what is settled down in the Organic Law 15/1999, of December 13, of Protection of Personal Character Data (LOPD), the buyer is informed about the incorporation of their data of personal character to the automated file of clients whose responsible is EMISON, and which purpose is to manage the application and to remit them information that can be of interest. The file has been registered in the Spanish Agency of Protection of Data. 

The buyer is informed about the possibility of exercising the access rights, rectification, cancellation and opposition to the treatment of their personal data, in the terms settled down in the effective legislation, going to EMISON, c / Art 71 08041 of Barcelona.,

The buyer accepts the communication of the data picked up in this operation to the different Companies that form the group EMISON. 

The buyer accepts expressly that his name is used as reference for future clients. 

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